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Do You Suffer From BSOS (Bright Shiny Object Syndrome)?

Marketers, advertisers, PR pros and yes even journalists have an obsession with new and shiny things. We flock to sign up for the beta invites for the newest soon-to-be social media craze. We stand in lines for hours to be the first people to get the latest tech gadgets. We obsess about product reviews and [...]

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12 Signs You Have Become A Tech Dinosaur

We all have that one friend or family member, who may be a little slow to adapt to the latest tech trends. Here’s 12 signs that this could be you. 1. Your browser of choice is the original Internet Explorer. 2. Your PC runs on the Windows Millennium Edition operating software. 3. All your email [...]

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13 Signs Your Company Website May Be Obsolete

It’s hard to imagine that the web, as we know it, has only been around for about 20 years. In that time frame, web design has evolved tremendously. Unfortunately, some companies haven’t gotten that memo and have websites that are still stuck in the 90s. Here’s 13 signs your company website may be obsolete. 1. [...]

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Automated Emails and Fax Numbers: Some Companies Just Don’t Get It

I’ve been itching to write a post about online customer service for awhile now. After chatting with Jenn Pedde (@JPedde) and a fantastic #cmgrchat today on this very topic, I figure I might as well take a stab at this.  I can’t help to state that some companies “get it” and others don’t. It became [...]

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Are Handwritten Letters A Lost Art?

My last post got me thinking about how Internet dependent we have all become. In just the last ten years, technology has come a long, long way. Remember the bulky desktop computers, the awful sound of dial-up Internet, gigantic cellular telephones and having to save all our important documents on tiny Floppy disks. Now, I’m [...]

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