From main stage talks, panels and workshops to interactive webinars, podcasts and live Google Hangouts on Air, I have extensive experience both on stage and behind the scenes.
I’m available to speak on a variety of community strategy and management topics including:
- Measuring your online community
- Social Media and Forum moderation
- Recruiting and onboarding new members to your online community
“Jessica’s presentation hits on a key truth about customer service communities that many companies are unaware of or actively ignoring. This should be recommended viewing for anyone with a customer service community.” – Evan Hamilton, CMX’s Head of Community
Conferences / Events / Podcasts:
Why I Social Podcast – Episode 76 (May 2016)
CMX Summit 2016
I gave a lightning talk to 300+ community professionals on choosing the right KPIs for your customer support community.
Ready to get started? Let’s chat.
(Don’t like contact forms? You can also email me directly at firstname.lastname@example.org)